Privacy Policy

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MS Roofing Construction, LLC, publicly known as MSRC – Roofs & More, respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, quote forms, contact forms, phone calls, email, text messages, WhatsApp communication, and other customer communication channels.

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1. Who We Are

MS Roofing Construction, LLC provides roofing, gutters, siding, painting, storm damage support, and exterior services across Central and Southern Indiana.

Website: www.msroofingconstruction.com
Email: info@msroofingconstruction.com
Central Indiana: (317) 560-8762
Southern Indiana: (812) 581-3399
Address: 1159 Country Club Rd, Suite 3, Indianapolis, IN 46234

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2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, submit a form, call us, email us, message us, or communicate with our team.

This information may include:

Name
Phone number
Email address
Property address or service location
Project details
Photos or documents you choose to share
Insurance claim information you choose to provide
Communication preferences
Any other information you submit to us

We may also collect basic website usage information, such as pages visited, general device/browser information, and how visitors interact with our website.

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3. How We Use Information

We use the information we collect to:

Respond to quote requests and customer inquiries
Schedule inspections, consultations, or project follow-ups
Provide roofing and exterior service information
Communicate about active or potential projects
Send estimates, updates, reminders, or service-related messages
Improve our website, services, and customer experience
Maintain business records
Comply with applicable legal, insurance, or business obligations

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4. Customer Communication

By submitting your information through our website or communicating with MSRC, you agree that we may contact you using the information you provided. This may include phone calls, emails, text messages, or WhatsApp messages related to your inquiry, quote request, project, appointment, service, or customer relationship.

We do not use customer communication channels to send unrelated spam. You may ask us to stop contacting you through a specific method at any time.

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5. Sharing of Information

We do not sell your personal information.

We may share information only when reasonably necessary to operate our business, provide services, support customer requests, or comply with legal obligations. This may include sharing limited information with service providers, subcontractors, insurance-related contacts, scheduling tools, communication platforms, website hosting providers, or other business support providers.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, customers, employees, or business.

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6. Cookies and Website Analytics

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website traffic, improve user experience, support advertising, and measure website performance.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

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7. Data Security

We take reasonable steps to protect information submitted to us. However, no website, online form, email, text message, or internet-based communication method can be guaranteed to be 100% secure.

Please avoid submitting sensitive personal information unless it is necessary for your project or service request.

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8. Your Choices

You may contact us to request that we update, correct, or delete information you previously provided, subject to business, legal, insurance, or recordkeeping requirements.

You may also request that we stop contacting you through a specific communication channel.

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9. Children’s Privacy

Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under 13.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

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MS Roofing Construction, LLC
1159 Country Club Rd, Suite 3
Indianapolis, IN 46234

Email: info@msroofingconstruction.com
Central Indiana: (317) 560-8762
Southern Indiana: (812) 581-3399